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Popular Questions

  • THEDEALOUTLET.COM offers 24 hours to 48 hours delivery lead time for Dubai. For other Emirates and remote areas, the delivery time will be indicated during your check out process. Please contact our customer support team from 10am-8pm (including Saturday) on our UAE toll free number 800 the deal (8433325), or by email [email protected]

  • If you haven’t received your delivery in due time. We recommend you to, contact our customer care team from 10am-8pm (including Saturday) on our UAE toll free number 800 the deal (8433325), or by email [email protected]

  • To qualify for a refund, please ensure items are in re-saleable condition, in their original packaging with tags still attached. This excludes items that have been personalized for you, any toiletries, underwear, swimwear and clearance items. For more information, you can read the full Cancellation, Returns & Refunds policy.

  • We would love to hear your feedback to help improve our service. You can contact the Customer Care team on our UAE toll-free number 800 the deal (8433325), or email us at [email protected]

  • If your product is damaged or has a fault, we want to know. Request a return through our Customer Care team and we will inspect your product for you. If the product is too large to easily re-package and return, please take as many pictures of the fault and email them to our Customer Care team on [email protected] or call us our UAE toll-free number 800 the deal (8433325)